Return Policy and Process
You can request a return or exchange up to 21 days after your order was placed. All returns must be original wrapped, unwashed, unworn and undamaged. 😉
-> Click right here to start a return!
We offer free exchanges and returns to store credit. For refunds to your original payment, we have a $5 restocking fee to help support the many people in our supply chain. You'll spot this deducted from the balance of your refund once we've received and clicked "good to go!" on your return.
- "Last Chance," price reduced Items purchased during a site-wide sale or at a markdown price are considered final sale and are not eligible for return or exchange, unless otherwise noted.
- Exchanges, store credits and/or refunds will be issued only after returned goods have been received and inspected by our warehouse to confirm they meet our return-eligible criteria above.
- Store credit requests are free to process and issued electronically; credits do not expire and can be used toward anything on our site.
- Please allow up to 10 business days to receive and process your return request after your return package has been shipped.
- While we try our best, direct exchange requests are not guaranteed because our stock is limited.
- If you’re returning part of a Kit or a Cotton Underwear Pack, the refunded amount will reflect the item’s Kit / Pack price, not the standard full price of the item.
- If you’re returning an item purchased with a discount code, your refund will reflect the item’s proportionally discounted price, not the standard full price of the item.
- Damaged returns and returns sent back without prior authorization will be returned to sender.
- Digital gift cards are non-refundable