Due to the fact that each Pantoffel is individually handmade we do accept returns, but under certain conditions. 1. The buyer pays for the return shipping cost of The Pantoffel. 2. The Pantoffel may not be exchanged for a refund, but may only be exchanged for a new pair. 3. Our Return Policy expires after 28 days of receiving the order.
We ship to all states of the United States of America and Canada. Shipping is included with every order.
Your order is processed within 3 business days. Shipment to the United States of America is between 14 and 21 days. Due to Covid-19 all shipments are made via sea and may delay the delivery by a few days.
You can track your order with the tracking number we have sent you via e-mail.
All shipments are made via the Deutsche Post | DHL and have a tracking number included.
The Pantoffel [Pan-tóf-fel] is a slipper designed to be worn indoors.
First used in the Orient richly decorated by embroideries and stamped gildings, the Bazantine empire brought the Pantoffel to Italy, where it spread to the rest of Europe during the 15th century.
The name Pantoffel as we know it today started being used at the beginning of the 1900’s and is taken from the french word for house shoe pantoufle.
The Pantoffel is made for the smallest and biggest feet! To find the full shoe size chart you can click here. The oversized Pantoffel is made a bit differently which can be viewed here.
Due to the fact that The Pantoffel is a house slipper with an open heel we recommend purchasing 1 size larger than your original shoe size. This helps to avoid stepping on the stitching of the heel and helps you experience the best comfort possible.
The Pantoffel can be made with two different type of soles that have unique characteristics. The Felt sole is best used to be worn indoors and is soft too the touch. Whereas the Poro sole is more durable and gives the wearer extra traction.
The felt soles on The Pantoffel is designed to enable the wearer to slide and quietly walk on a surface. For the children and the elderly we recommend a Poro sole to ensure safety.
Do not submerge The Pantoffel in water and do not clean with a washing machine. Use a damp towel and lightly scrub The Pantoffel until sufficiently cleaned.
The original way of making a traditional Pantoffel is by handcrafting the slipper from one single mold. Therefore the Pantoffel are exactly identical when first worn and over time form to your feet creating a unique slipper to your individual foot.
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At checkout there will be an automatic code applied to your total order.
We ensure that our family business takes all the precautionary steps to ensure the safety of our customers. A sterile working enviroment and proper sanitary equipment ensure that our Pantoffel reaches you as risk free as possible.
You can contact us through our contact page! We will be happy to assist you.